Transcription Services
LegaLock’s management team clearly understands that all of our federally compliant technologies are worthless without first providing accurate and timely transcriptions, as well as legendary professional service. And LegaLock WILL DELIVER!
LegaLock has aligned itself with a group of the most experienced transcribers across the United States to ensure each customer’s needs are met, regardless of time or location.
LegaLock is prepared to accept customers’ electronically-transmitted data files in almost any electronic format, including wav, mp3, mpeg, dss, etc.
Depending on customers’ needs and urgency, LegaLock will provide pricing alternatives for transcripts that will be returned to you within 24 hours or up to 15 business days.
The LegaLock Difference
- LegaLock’s professional transcribers perform their work by securely connecting through a Microsoft Remote Desktop Connection to the LegaLock file server using only LegaLock-owned laptops and court reporting equipment.
- Our employees must then complete the two-factor authentication process by using RSA SecurID tokens that randomly generates passwords for each connection to our patented secure web portal.
- To provide our clients’ complete information assurance, LegaLock transcribers can edit the electronic and text files but can NEVER transfer any content from our file servers to their respective laptops.
- All user authentication activity is logged, tracked, and periodically audited.
These lists provides examples of the sensitive materials our transcribers handle every day:
| • Internal Affairs interviews • Wiretaps • Depositions • Grand Jury indictments • Criminal complaints • Affidavits • All aspects of legal pleadings • Conferences |
• Field interviews • Body wires • Hearings/Trials • Search Warrants • Subpoenas • Police reports • Legal briefs • Speaking Engagements |
Each client will have their own account on LegaLock’s patented secure web portal that will provide the following benefits:
- Instantly download and submit transcription electronic audio files
- Specify completion time of 24 hours to 15 business days
- Provide notes to clarify and explain complex terms or discussions in the audio files
- Monitor the status of your pending orders
- Have access to your completed files for 90 days
- Review billing information
LegaLock Commitment
LegaLock strives each and every day to become a leader in the corporate and federal transcription services market and to develop a loyal customer base through a quality product, courteous service, and complete security assurance. LegaLock administrators will work closely with your procurement and administrative staff to make sure all of your legal service needs are completely satisfied.
